Superbright 2024 Christmas Hours

Monday, 16th December 2024

Superbright is operating adjusted hours and rates for the holiday period.

As the year draws to a close, our team are home with their families to celebrate. To accomodate this, our availability is reduced and our rates have been adjusted accordingly.

Surcharges are applied as an additional charge against relevant rate on your agreed rate card.

Normal service will resume on 02/01/2025


Consulting Services

DateService LevelSurcharge
Mon23/12/2024Limited availability50%
Tue24/12/2024Limited availability50%
Wed25/12/2024Emergency only200%
Thu26/12/2024Limited availability100%
Fri27/12/2024Limited availability100%
Sat28/12/2024Emergency only200%
Sun29/12/2024Emergency only200%
Mon30/12/2024Limited availability100%
Tue31/12/2024Limited availability100%
Wed01/01/2025Emergency only200%
Thu02/01/2025Normal availability0%


Managed Services

DateService LevelSurcharge
Mon23/12/2024Urgent support only50%
Tue24/12/2024Urgent support only50%
Wed25/12/2024Emergency support only200%
Thu26/12/2024Emergency support only200%
Fri27/12/2024Urgent support only100%
Sat28/12/2024Urgent support only100%
Sun29/12/2024Urgent support only100%
Mon30/12/2024Urgent support only100%
Tue31/12/2024Emergency support only200%
Wed01/01/2025Emergency support only200%
Thu02/01/2025Normal service0%


SaaS Support

DateService Level
Mon23/12/2024Premium & Infrastructure Support
Tue24/12/2024Premium & Infrastructure Support
Wed25/12/2024Infrastructure only
Thu26/12/2024Infrastructure only
Fri27/12/2024Infrastructure only
Sat28/12/2024Infrastructure only
Sun29/12/2024Infrastructure only
Mon30/12/2024Infrastructure only
Tue31/12/2024Infrastructure only
Wed01/01/2025Infrastructure only
Thu02/01/2025Normal support availability

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